We are the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruise ships.
We verify luxury. Our highly trained inspectors visit every property we rate, evaluating based on up to 900 objective criteria. Our hotel stays span a minimum of two nights.
We pay our own way. No one can buy a rating; all ratings are earned through our objective inspection process.
Our global team of inspectors are anonymous at all times, so they have the same experience as a typical guest.
While we inspect both service and facility, our Star Rating system emphasizes service because your experience goes beyond how your surroundings look — how your visit makes you feel is what you will remember most.
We started in 1958 as Mobil Travel Guide, and we created the original Five-Star rating system for hospitality.
Five-Star These are outstanding, often iconic properties with virtually flawless service and amazing facilities.
Four-Star These are exceptional properties, offering high levels of service and quality of facility to match.
Recommended These are excellent properties with consistently good service and facilities.
Soon To Be Rated As our highly trained, incognito inspectors work to assess properties, our editors check them out ahead of time and provide a sneak preview of what to expect.